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This Privacy Policy covers any personal information that Chene Royal obtains from you when you use services the Site. Our Privacy Policy may change without notice.

Chene Royal is serious about protecting your privacy. WE WILL NEVER SELL, LOAN, RENT, TRADE OR GIVE AWAY YOUR PERSONAL INFORMATION TO ANY THIRD PARTY, except when required by law.


CHENE ROYAL collects information from visitors to assist them with their shopping experience. When you register or place an order at the Site, we collect your name, address, phone number and e-mail address and save them as a part of your user profile. When you place an order, we will also collect the delivery address you provide. WE DO NOT STORE YOUR CREDIT CARD INFORMATION. Your user profile will only be accessible after supplying a username and password you have previously created. When placing an order you are required to login and your user profile is used to assist in the completion of your order. Chene Royal uses your email occasionally to communicate with you about your current orders. Sometimes we also use the email addresses of our members to let them know about special promotions, discounts, and other news pertaining to Chene Royal. If you would like to opt out of receiving future mailings from Chene Royal, follow the procedure outlined in the Email Settings & Subscriptions section.


You can subscribe to receive e-mails about our sales, news, and promotions. You can do this by clicking the appropriate radio button in your email subscription settings. Your email subscription settings can be found by logging into your account, and clicking on the "Change your email settings" link in the "Personal Information" section of the My Account page.

You may unsubscribe from these e-mails by selecting the unsubscribe radio button in the same email settings section.


If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Further, you agree to accept responsibility for all activities that occur under your account or password. Chene Royal reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.


A cookie is a piece of information that is sent to your browser to help the Site recognize you when you return. By using cookies, we can personalize your visits and save you time during checkout. In order to enjoy the benefits of being a registered user, your browser must be set to accept cookies. We also use cookies to keep track of certain statistics. We may also collect and share information about the pages that you visit on our site, but this information is not associated with you in any way. If you would prefer to not accept cookies from ours or any other site, you can modify the setting on your specific web browser to not accept them.


An IP address is a number assigned to your computer and used to identify you computer on the Internet. Your computer's IP address is used by our site for administration purposes. Chene Royal does not associated personal information to IP addresses.


Users have the option of using a Secure Checkout feature when placing an order on our site. This option uses the industry standard, SSL (Secure Socket Layer) encryption to protect any personal information including your credit card number. To ensure a secure transaction we designed Chene Royal to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Internet Explorer. This means you should not be able to inadvertently place an order through an unsecured connection. Your credit card is charged only when your order is shipped and your credit card information is never reused except to issue refunds or make other required adjustments.


By using the Site or purchasing products from Chene Royal, you agree to the collection and use of information as set forth in this Privacy Policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it. For more information about the terms of use for this site, please visit our legal page.

If you have questions or concerns regarding this statement, contact our customer service department by email at

For more information, please review our Terms and Conditions.

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