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This Privacy Policy covers any personal information that Chene Royal obtains from
you when you use services the Site. Our Privacy Policy may change without notice.
Chene Royal is serious about protecting your privacy. WE WILL NEVER SELL, LOAN,
RENT, TRADE OR GIVE AWAY YOUR PERSONAL INFORMATION TO ANY THIRD PARTY, except when
required by law.
INFORMATION COLLECTION AND USE
CHENE ROYAL collects information from visitors to assist them with their shopping
experience. When you register or place an order at the Site, we collect your name,
address, phone number and e-mail address and save them as a part of your user profile.
When you place an order, we will also collect the delivery address you provide.
WE DO NOT STORE YOUR CREDIT CARD INFORMATION. Your user profile will only be accessible
after supplying a username and password you have previously created. When placing
an order you are required to login and your user profile is used to assist in the
completion of your order. Chene Royal uses your email occasionally to communicate
with you about your current orders. Sometimes we also use the email addresses of
our members to let them know about special promotions, discounts, and other news
pertaining to Chene Royal. If you would like to opt out of receiving future mailings
from Chene Royal, follow the procedure outlined in the Email Settings & Subscriptions
section.
E-MAIL SUBSCRIPTIONS
You can subscribe to receive e-mails about our sales, news, and promotions. You
can do this by clicking the appropriate radio button in your email subscription
settings. Your email subscription settings can be found by logging into your account,
and clicking on the "Change your email settings" link in the "Personal Information"
section of the My Account page.
You may unsubscribe from these e-mails by selecting the unsubscribe radio button
in the same email settings section.
YOUR ACCOUNT
If you use the Site, you are responsible for maintaining the confidentiality of
your account and password and for restricting access to your computer. Further,
you agree to accept responsibility for all activities that occur under your account
or password. Chene Royal reserves the right to refuse service, terminate accounts,
remove or edit content, or cancel orders in our sole discretion.
USE OF COOKIES
A cookie is a piece of information that is sent to your browser to help the Site
recognize you when you return. By using cookies, we can personalize your visits
and save you time during checkout. In order to enjoy the benefits of being a registered
user, your browser must be set to accept cookies. We also use cookies to keep track
of certain statistics. We may also collect and share information about the pages
that you visit on our site, but this information is not associated with you in any
way. If you would prefer to not accept cookies from ours or any other site, you
can modify the setting on your specific web browser to not accept them.
USE OF IP ADDRESSES
An IP address is a number assigned to your computer and used to identify you computer
on the Internet. Your computer's IP address is used by our site for administration
purposes. Chene Royal does not associated personal information to IP addresses.
SECURITY POLICY
Users have the option of using a Secure Checkout feature when placing an order on
our site. This option uses the industry standard, SSL (Secure Socket Layer) encryption
to protect any personal information including your credit card number. To ensure
a secure transaction we designed Chene Royal to accept orders only from Web browsers
that permit communication through Secure Socket Layer (SSL) technology; for example,
3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Internet
Explorer. This means you should not be able to inadvertently place an order through
an unsecured connection. Your credit card is charged only when your order is shipped
and your credit card information is never reused except to issue refunds or make
other required adjustments.
YOUR AGREEMENT
By using the Site or purchasing products from Chene Royal, you agree to the collection
and use of information as set forth in this Privacy Policy. We may from time to
time update this policy. We will post any changes to our policy on this page so
that you are always aware of what information we collect and how we use it. For
more information about the terms of use for this site, please visit our legal page.
If you have questions or concerns regarding this statement, contact our customer
service department by email at info@cheneroyal.com.
For more information, please review our Terms and Conditions.
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